This procedure applies to User Interfaces which have a both a visible, circular home button on the right hand side and a white cord plugged into the right side. If that does not match the description of your User Interface, return to here.
NOTE - Under normal operation, when the studio is OFF (via round white puck power controller/switch) - the system will show that it is attempting to reconnect. Once the studio has been turned ON (via white puck), it will attempt to reconnect.
In the case the studio is not connecting, follow the steps below:
Verify that Wi-Fi is NOT 'ON' on in the user interface (an iPad). Turn 'OFF' if it is. If Wi-Fi is turned on, that will 100% prevent the connection we need.
Then, power cycle the studio via the round white switch.
To do this, press OFF on the white switch.
Wait a full 30 seconds. Then turn ON. Wait a full 30 seconds.
If this does NOT remedy the issue, try a second time. If that doesn't work, proceed to the steps below.
1. Unplug the white cable from the iPad.
2. After 5 seconds, plug it back in.
3. If the connection does not succeed, repeat steps 1 & 2 a second time.
4. If the connection does not succeed, proceed with the following steps.
5. Power the studio down with white puck.
6. Triple-click the Home Button.
7. Input the Guided Access Passcode - 111211 to unlock the device.
8. Power iPad down. To do so, look through an opening in the left face of the iPad enclosure near the top. Use the eraser of a pencil or a capped pen to press and hold down the button until you get a popup on the screen; drag the slider to turn off.
9. Unplug iPad.
10. Wait 10 seconds.
11. Power studio back on using the switch on the top left.
12. Power iPad back on.
13. WITHOUT plugging cord back in yet, open the MixEffect app.
14. When app is open, plug in cord.
15. If it doesn't show the buttons right away, unplug and plug in one more time. That should take care of it, if needed.
16. Triple-click the Home Button to lock the iPad back into guided access.
17. If issues persist, call Revolution at 563-949-1160!
